Calle Las Adelfas 6, 35100 San Agustin - Gran Canaria, Spaine-mail:

Booking terms and conditions

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Naturist Holiday Hotel & Resort Petit Hotel Natura Gran Canaria








Flex rate:


To book, we need a valid credit card number with a valid expiry date. At the time of booking we require a deposit of 30% of the total costs. 

The balance will be charged six weeks before arrival. If the day of arrival is less than 6 weeks, the full amount will be charged.



 Change arrival date of a reservation: under conditions of availability.

- Reservation with arrival of 6 weeks or more:  Charge 59,- € administration costs.
- Reservation less than 6 weeks before arrival will be considered as a cancellation, and will be treated according to the current conditions.






More than 44 days before arrival: charge the first two nights

Between 43 and 31 days before arrival deposit paid on booking.

Between 30 and 22 days before arrival 50%.

Between 21 and 16 days before arrival 75%.

Between 15 and 0 days before arrival: 100% and in case of "No Show": 100%.





Non Refundable reservations:


When you are done booking, 100% of the total reservation will be charged. If the credit card is declined, you will be notified to contact the hotel / resort with a valid credit card. If no response is received, the reservation will automatically be canceled after 25 hours.


Specific sales and cancellation conditions: Cancellation is no longer possible for this offer. 100% deposit is required by the credit card provided by you. Cancellation or modification fee is equal to the 100.00% reservation value.






No exception to the cancellation conditions is possible. We advise you to take out cancellation insurance which also insures against natural disasters, strikes of transport etc.






Nota: En el caso de que la empresa comunique la cancelación de la reserva por motivos de fuerza mayor, entendiendo por tales aquellas circunstancias ajenas a quien las invoca, anormales o imprevisibles, cuyas consecuencias no habrían podido evitarse a pesar de haber actuado con la diligencia debida, quedara anulada la reserva sin derecho a reclamación o compensación por parte del cliente. Dicho supuesto se deberá comunicar, si ello resulta posible, por el conducto utilizado para la confirmación de la reservation.










We will always take care of your special preferences and / or requests. However, an application is no guarantee, this is subject to availability .. We never give any guarantees in advance for special room numbers ...




                    14:00 hrs.

Check-in time on the day of your arrival
De Check-in tijd op de dag van aankomst
Hora de llegada el día de su llegada
Check-in Zeit am Tag Ihrer Ankunft



                     11:00 hrs.

Check-out time on the day of your departure 
De uit check tijd op de dag van vertrek
Hora de salida el día de su partida
Check-out Zeit am Tag Ihrer Abreise 






Check-in-time after 19 hrs:



The reception is not open 24 hours:  Outside the reception hours, between 19.00 and 08.30 hours.
Therefore it´s obligatory to use our transfer service if you arrive after 19 hrs.
The driver will hand you the key.






* Important note: *
The acceptance of the reservation in the terms indicated above implies the acceptance of the preventive measures of security and hygiene carried out in the establishment, being, among others: taking of temperature upon arrival to the establishment; obligatory to maintain interpersonal distance of two meters with other clients and/or staff; the use of designated routes within the establishment; monitoring of hygiene measures in hands and respiratory ways; and the use of common areas according to capacity. 

These measures may be altered depending on different local, regional or state regulations, depending on the destination. 






  Conditions: Corona Voucher 


valid for one (1) year and redeemable for a future stay, subject to hotel availability, through 30/06/2021


  - With the code you can make 1 reservation.
  - You have to choose the same room type.
  - If the new reservation is more expensive than the value of the voucher, you will pay the price difference.
  - If the reservation of your new holiday becomes cheaper, we will not refund the difference.
  - It cannot be cancelled or changed.
  - Combination of cancellation confirmation for your insurance and a Voucher is of course not possible !

  - If you have requested or received a cancellation confirmation, the right to this Voucher expires.



















Naturist Hotels Gran Canaria sl   Cif.:  B76316173  I Calle Irlanda 9c 35100 Playa del Ingles I Gran Canaria